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Recluta TalenthunterDescripción de la Empresa
Recluta Talenthunter es una firma en consultoría de Recursos Humanos 100% costarricense, opera tanto a nivel nacional como internacional. Brunda 4 servicios, los cuales son: Reclutamiento, Outsourcing, Consultoría en Talento Humano y Outplacement.Provincia
HerediaLocalidad
Belén: Citizen - La Ribera, Belén, Heredia, Costa RicaTipo de Contratación
Tiempo CompletoDescripción de la Plaza
Role purposeExecute collection activities efficiently and effectively in compliance with company policies and procedures. Ensure collection of missed or outstanding payments from clients are minimized.
Key activities & responsibilities
Responsible for the cash collection of a designated customer portfolio using dedicated software/ systems and resolving billing disputes in a manner that is fair and timely
Focus on managing portfolio of receivable accounts and ensure aged balances remain within the set business targets
Update bad debts provision, prepare analysis on debts and monitor account performance
Prepare reconciliation of accounts and resolve discrepancies that arise
Prepare scheduled /ad hoc financial analysis reports
Adhere to agreed service levels, company policies and procedures
Resolve operational issues and escalate to supervisor where necessary
Required experience
2+ years of work experience
Knowledge in process migration
Industry or shared services experience is an added advantage
Performance indicators
Collection rate
Unallocated receipts
Customer satisfaction
Cycle time to process
Schedule: M-F, 7-4 or 8-5
Benefits for FTE (Full-Time Employees)
Private medical insurance by Panamerican
Dental insurance by Panamerican
Annual bonus plan based on company performance (the percentage is disclosed during the hiring process)
Employee solidarity association
Assistance program: psychology, finance, legal, and nutrition
Learning program
Personal days are allocated quarterly
Round-trip transportation to the office
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